Privacy Policy

Effective Date: March 2025

Stumpocalypse LLC ("we," "us," or "our") is a small stump grinding business based in Metro Detroit, Michigan, owned and operated by Alan Schlutow. We take your privacy seriously. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

1. Information We Collect

When you contact us for a quote or book a service, we may collect the following information:

· Name: Your name

· Phone Number: Your phone number

· Email Address: Your email address

· Address: Your service address or property location

· Photos: Photos of stumps or your property that you voluntarily submit through our quote form

We do not collect payment card information directly — payments are processed through secure third-party services.

2. How We Use Your Information

We use the information you provide only to:

· Respond to your quote request

· Schedule and confirm services

· Send service-related updates or follow-ups

· Communicate with you about your job via phone, email, or text message

We do not use your information for any other purpose without your permission.

3. Text Message (SMS) Communications

If you provide your phone number to us, we may send you text messages related to your service — for example, to confirm a quote, remind you of a scheduled appointment, or follow up after a job is completed.

Regarding SMS communications:

· Your phone number is used only for service-related messages. We will never use it for promotional or marketing messages unrelated to your service.

· Your phone number will never be sold or shared with third parties for their marketing purposes.

· Message frequency varies based on your service status. You may receive a few messages per job.

· Message and data rates may apply depending on your carrier and plan.

· To stop receiving text messages from us at any time, reply STOP to any message we send. To get help, reply HELP.

4. Sharing of Your Information

We do not sell, rent, or share your personal information with any third party for marketing purposes — period. Because Stumpocalypse is a one-man operation, your information stays with us.

In rare cases, we may share limited information with service providers who help us run the business (such as scheduling tools or payment processors). These providers are only authorized to use your information for the purpose of supporting our services to you.

5. Data Retention

We keep your information only as long as needed to provide services and handle any follow-up questions. If you'd like us to delete your information, just reach out and we'll take care of it.

6. Your Rights

You have the right to:

· Know what personal information we hold about you

· Request a correction if anything is inaccurate

· Request deletion of your information

· Opt out of text message communications at any time by replying STOP

7. Contact Us

If you have any questions about this Privacy Policy, want to request deletion of your data, or need to opt out of communications, please contact us:

· Email: info@stumpocalypse.com

· Website: stumpocalypse.com

We'll respond to all requests promptly.